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-   -   Condensation inside headlights (http://www.wrxtuners.com/forums/f51/condensation-inside-headlights-39426/)

jliu 09-21-2013 11:01 PM

Condensation inside headlights
 
I washed my brand new 2014 WRX the day after I took delivery. To my surprise there were condensations inside both of my headlights. I was shocked! On a brand new car? I have an appointment this coming Monday at the dealer for them to look at it. Anyone has this experience?

the RIOT act 09-22-2013 07:11 AM

Mine has had a little condensation in them from time to time. Please let me know how it goes there!


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texasmr2 09-22-2013 09:57 AM

Usually condensation is caused by a bad seal/gasket, always hand wash the headlights/tail lights. Are there any recalls concerning this issue?

BLAZE2099 09-22-2013 11:02 AM

Always hand wash a brand new car as the paint isn't 100% cured. And never ever use the brush at the car wash unless your into swirl marks.
Your headlight shouldn't leak and the pressure from the wash shouldn't have harmed them either. It's a factory fk up

jliu 09-22-2013 09:49 PM

I will have to wait another week or so before I can bring the car to the dealer to look at the headlights. I just had the clear bra installed and not suppose to have water on the area covered. Definitely will report back once I get the car to the dealer.

the RIOT act 09-23-2013 06:12 AM

Both times I've noticed it in my headlights it was first thing in the morning and not so much related to any washing. I haven't noticed it in a while though. I have plenty of warranty left to leave it for now. Still interested in the results of your trip to the dealer OP. Post up after you go


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jliu 09-28-2013 07:39 PM

Took the car to the deale. Dealer could not duplicate the problem. They did it inside the garage which the temperature was constant. When I noticed the condensation I was washing my car when the temperature was hot. I ask if I can take photos of the condensation if it happens again. They basically said they will have to see it in person.

However, later the service manager told me he will call Subaru to discuss the issue. Apparently he has seen this in the past. Will report back with news.

the RIOT act 09-28-2013 09:18 PM

That's what they always say my friend lol! Exactly why I don't waste my time...


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jliu 10-01-2013 07:06 PM

Ok, I just got the official word from Subaru. The new headlights have drains in them and they are not sealed. They said a little condensation is fine, but advised me to bring the car in if the headlights start to fill up with water. They also say all the external lights are the same with drain holes.

Oh well, I have three years to take it back if it gets worse.

texasmr2 10-01-2013 09:30 PM

[quote=jliu;364937]Ok, I just got the official word from Subaru. The new headlights have drains in them and they are not sealed. They said a little condensation is fine, but advised me to bring the car in if the headlights start to fill up with water. They also say all the external lights are the same with drain holes.[/quote]

Am I the only one who finds it a tad odd that the lights are not sealed?

06_hawk_eye 10-01-2013 09:53 PM

I've seen this at Toyota as well the new Toyota Avalon doesn't have sealed headlights either we get customers complaining of this as well. We tell them the excat same thing as long as its not filling the headlights everything is working as designed


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jliu 10-02-2013 04:21 PM

This saga continues. I was skeptical to what I was told about how the condensations inside my headlights as being normal by the dealer. So I called SOA directly and was told completely otherwise. I even had the person I spoke to send me an email to state it is NOT normal to have condensations inside the car.

[I]Here it is:
Good Afternoon Jeff,

Thank you for contacting Subaru of America, Inc. I appreciate the opportunity to assist you.

As you mentioned, condensation formed inside the headlamps of your 2014 Subaru WRX. This is not considered normal. There are certain reasons for condensation buildup in the headlamps. This condition occurs when there is a difference in the temperature between the evening and morning or when washing a vehicle with cold water on a warm day when the lamps are warm. This is the same symptom as dew formation on the surface of window glass.

If you have any questions or concerns, please let me know. If you feel this symptom is caused by a defect in design, please alert a Subaru dealership. They are in the best position to diagnose your concerns.

Kind regards,

Maura McCaney[/I]Customer/Dealer Services

Now I just have to pick a day where is hot outside and spray water over the headlights to show the dealership that my headlight housings are not sealed.

the RIOT act 10-02-2013 04:24 PM

^DEDICATED^

Keep us posted. Dealerships are a PITA to say the least....


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arewmors 10-02-2013 07:53 PM

I have just found out tonight how useless and a PITA dealers are from something I had done last summer. Good luck man.


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